One of the most interesting findings from THRIVE Data Transformation Institute classes is the similarities of member frictions. The...

In today's technology-driven world, where does a mature industry like credit unions find its place? Middleware. Middleware is the...

Originally published 5.17.21 in CU Times Data is one of the most robust assets any enterprise can have, and credit unions are in a...

What exactly is credit union data success? It is when the credit union is leveraging its robust enterprise data to improve its member's...

The pandemic caused forced innovation on everyone. According to research performed by MIT, COVID-19 crisis enabled new forms of...

No clear data road map - Another reason why data efforts fail, says consultancy McKinsey. Roadmaps come in many shapes and sizes to...

The inability to translate data strategy into tangible use cases has been called by McKinsey, a consulting firm, one of the leading...

McKinsey, a consulting firm, has called the lack of data strategy one of the top five reasons why data efforts fail. According to their...

For any enterprise to harness and leverage their data to improve their member's lives, they need to have the following: Straightforward,...

What is a moonshot? A moonshot is a long-term business goal, an audacious ambition, or an innovative project. The concept originates with...

1. Naturally Curious Not being afraid to ask "why?" and "How can we do that differently?" Credit Unions suffer from legacy thinking. Many...

When 2020 first started, it started like most recent years—filled with hopes, dreams, goals, and for some, the annual opportunity for a...

As the end of 2020 comes into sight (60+ days), let's take a moment to think about our "firsts." You know, the first time you have done...

When companies think of innovation, many think of hiring this capability because the effort to cultivate inside the organization seems...

A credit union’s mission is to serve its members. In the past, that was traditionally accomplished by personalized service delivered by...

Leveraging data is going to be vital to moving forward in 2021. But where to start? Let's start with the existing strategy and making a...

The pandemic has forced all of us to change, regardless if we like to or not. We have had to change the way we shop, socialize,...

If you haven't been disrupted by the events that have shaped 2020, please raise your hand and introduce yourself. At this point in the...

In today's current environment, friction seems to be ubiquitous. In the workplace, it can be an asset. Enterprise friction falls across...

As your members embrace your online channels, the engagement opportunities change. Is your credit union ready to develop new channel...