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Feb 23, 20213 min read
Baking A Data-Centric Culture
Many people took up baking during the lockdown, resulting in new skills and fabulous homemade treats appearing everywhere. Let's...
Feb 16, 20212 min read
3 Reasons To Start Making Moonshots
What is a moonshot? A moonshot is a long-term business goal, an audacious ambition, or an innovative project. The concept originates with...
Jan 26, 20213 min read
The CU HUG - Let The Cooperative Force Be With You
Stan Lee and Malcolm Wheeler-Nicholson, founders of Marvel and DC comics respectfully, delivered the chassis of the modern super-hero....
Jan 26, 20212 min read
Trust As A Competitive Advantage
Due to the cooperative nature of credit unions, they have an innate member focus. This focus is most prominently seen in the service...
Jan 26, 20213 min read
5 Steps To Leverage CU Data To Improve Member's Lives
Credit unions have more data than amazon, but Amazon has been casting a long shadow over much of retail with its "Amazon effect." The...
Jan 26, 20212 min read
What Credit Unions Can Do About The "Shecession"
For the first time in history, the US is in a “shecession”. A "shecession" is an economic condition where job and income losses affect...
Jan 20, 20213 min read
5 Traits Of Successful Data Transformation Leaders
1. Naturally Curious Not being afraid to ask "why?" and "How can we do that differently?" Credit Unions suffer from legacy thinking. Many...
Jan 12, 20213 min read
A Simple Gift
Sometimes the world gives you a gift, no rhyme or reason. It just does. The recent decision by BBVA USA to close the virtual doors of...
Dec 8, 20202 min read
Leveraging The Power Of The Pivot
One of the many challenges of 2020 has been managing the pace of change. Change has been happening at breakneck speed and with whiplash...
Dec 2, 20202 min read
Make 2021 a "do-over" for 2020
When 2020 first started, it started like most recent years—filled with hopes, dreams, goals, and for some, the annual opportunity for a...
Nov 9, 20202 min read
The Amazon Effect
Amazon has been casting a long shadow over much of retail, even before the pandemic. The Amazon Effect is two-fold. First, it has given...
Nov 9, 20201 min read
Serving Up Thankfulness
Congratulations! We made it to Thanksgiving! This year has definitely been one for the record books both good and bad, happy and sad. As...
Nov 2, 20204 min read
Lessons learned from running my first-ever marathon in a pandemic.
Last week, I did something I honestly never thought I would do, I ran my first marathon, 26.2 miles. Seeing as how it was a pandemic, I...
Oct 30, 20202 min read
If data transformation were easy, then everyone would be doing it
What is Data transformation? It is a process that 1) involves connecting data systems to generate insights, 2) transforming the...
Oct 28, 20203 min read
Credit Union "Firsts"… and "Seconds"
As the end of 2020 comes into sight (60+ days), let's take a moment to think about our "firsts." You know, the first time you have done...
Oct 20, 20202 min read
Building An Innovation Capability
When companies think of innovation, many think of hiring this capability because the effort to cultivate inside the organization seems...
Oct 9, 20203 min read
Get Your Next Car With The Wave of Your Hand!
In case you missed it, there has been some pretty exciting technology news lately. Here is a wrap-up. News item #1 Home delivery of your...
Oct 2, 20202 min read
The Anatomy of a Credit Union Data Transformation Playbook
A credit union’s mission is to serve its members. In the past, that was traditionally accomplished by personalized service delivered by...
Sep 28, 20202 min read
Four Actions to Adjust your Data Strategy for 2021
Leveraging data is going to be vital to moving forward in 2021. But where to start? Let's start with the existing strategy and making a...
Sep 18, 20202 min read
Embracing The Gift of Change
The pandemic has forced all of us to change, regardless if we like to or not. We have had to change the way we shop, socialize,...
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